Delete your data

How to request deletion

1. Email privacy@rideblnk.com from the address associated with your account, with the subject Delete my data.
2. Tell us which app you use — RideBlnk Driver or Ride Blnk - Student Transport — and the username you sign in with. You do not need to include anything else.
3. We confirm the request within 5 working days and complete the deletion within 30 days.

Accounts are issued by the school or transport operator you ride or drive with, so we will let them know an account has been closed. They may also be able to remove your account for you immediately.

What is deleted

• Your account record — name, username, email and phone number
• Your link to a school, vehicle, route or student, including any stops assigned to you
• The notification token used to send alerts to your device, so notifications stop
• Anything stored on your device by the app, which is removed when you uninstall it

What is kept, and for how long

• Trip and vehicle records — where a bus went, and when a trip started and ended — belong to the school or transport operator, not to an individual account. They are kept for the operational and safety-review period agreed with that school, normally 12 months, and are no longer connected to your account once it is deleted.
• Records we are required to keep — for example correspondence needed to resolve a safety incident or to meet a legal or contractual obligation — are kept only for as long as that obligation lasts.

We do not keep a shadow copy of a deleted account, and we do not sell or share personal information with anyone for their own purposes. See the Privacy Policy for the full picture.

Questions

RideBlnk Technologies — privacy@rideblnk.com